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Apps for Mobile Devices (3) I cannot find the Brother machine on my wireless network connection. (iPrint&Label) I get an error message while trying to print: "Communication Error Cannot Communicate with theDevice". (iPrint&Label) Poor print quality when printing on narrow labels. (iPrint&Label)
Connecting to a Computer (7) I cannot install the printer driver because the installation stops after I connect the printer to my computer. Printing is not possible. (P-touch Editor 5.3 for Mac) Printing is not possible. (USB connection) P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) The driver downloaded from the website cannot be installed. The paper settings specified from the server computer are not reflected on the client computer. Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
Connecting to a Mobile Device (1) Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
Error Messages/LED Indications (18) (Video) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in theapplication." A data transmission error appears on the computer when trying to print a label. Error messages do not appear when using the USB connection of my printer. I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions]the error message "Administrator privileges are required in order to use this utility." is displayed. What can I do? I get an error message while trying to print: "Communication Error Cannot Communicate with theDevice". (iPrint&Label) I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." I got an error while installing the printer driver. (Linux) P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPSprinter driver. Check the FAQ for details." (For macOS 12 or earlier). P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPSprinter driver. Check the FAQ for details." (For macOS 13 or later). The message "No paper." is displayed on the print monitor screen. What should I do? The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac) The QL-series printer does not print or a printing error is received. What do the indicator lights mean? When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do? Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros maycontain viruses. What should I do? While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do? Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi. Više
Operating System (41) Adding a custom media size for continuous tape / roll (Linux) All print jobs have been cancelled and nothing can be printed. (Linux) Are there any drivers available for FreeBSD? (Linux) Can I set a different media width when using an OpenOffice template? (Linux) Creating a label with OpenOffice (Linux) Creating a label with GIMP (Linux) Disable or reconfigure SELinux. (Linux) I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux) I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux) I cannot install or print with a distribution running SELinux (such as Fedora). (Linux) I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux) I cannot install the Linux drivers on multiple Brother printers. (Linux) I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux) I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp:`/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®) I cannot print from GIMP on Linux. I cannot print from RedHat or CentOS. (Linux) I cannot print from the client computer to the printer on the print server. (Linux) I cannot print LibreOffice documents in landscape orientation. (Linux) I cannot save the edited text file. (Linux) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I do not know how to become a superuser in Ubuntu. (Linux) I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message whileinstalling the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®) I got an error while installing the printer driver. (Linux) I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux) I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux) Information before downloading for Raspbian/Raspbian Lite (Linux) Installing the LPR driver and CUPS wrapper driver (Linux®) Is it possible to connect more than one machine to my PC? (Linux) Large characters are printed incorrectly. (Linux) My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) PostScript data cannot be printed or is printed in the text format. (Linux) Print free-length labels with the set length (Linux) P-touch Editor crashes when I open it on my Mac. Supported File Formats and how to print on Raspbian (Linux®) Supported File Formats and how to print on Raspbian lite (Linux) The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux) The driver installation finished successfully but I cannot print. (Linux) The printing position shifts vertically or horizontally. (Linux) Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB. Uninstalling the printer drivers (Linux) Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"? Više
Machine (8) How do I reset network setting? Labels are jammed in the machine or are not ejected correctly after printing. The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The power button does not light up. The power turns off automatically. When I print a long label or many labels continuously, printing suddenly stops. Where can I find my Brother printer's serial number? Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
P-touch Editor (Mac) (13) Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac) I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x) I want to know how to use P-touch Editor (P-touch Editor 5.0 for Macintosh). Printing is not possible. (P-touch Editor 5.3 for Mac) P-touch Editor crashes when I open it on my Mac. P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPSprinter driver. Check the FAQ for details." (For macOS 12 or earlier). P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPSprinter driver. Check the FAQ for details." (For macOS 13 or later). The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac) When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled. When I try to print a label, it comes out blank. (For macOS 10.15 or earlier) Where can I download the latest P-touch Editor for Mac? Više
P-touch Editor (Windows) (21) How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows) I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows) I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 forWindows) Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows) My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) P-touch Editor sometimes crashes. (For Office 2013 or 2016 users) Some parts of the label are not printed. (P-touch Editor 5.x for Windows) The barcode number is not displayed below the barcode. (P-touch Editor for Windows) The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows) The printing date/time is not printed. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows) The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does notappear as normal. (P-touch Editor 5.x for Windows) The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows) When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x) When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. ConnectionDescription:" appears. What should I do? While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do? Why is the leading zero (0) missing after importing the database into P-touch Editor? Više
Printing (27) (Video) Small characters or thin lines are printed faintly. A data transmission error appears on the computer when trying to print a label. I cannot print from the printer in a network-shared environment. I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup"dialogue box. (P-touch Editor 5.x for Windows) I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x) I connected multiple printers of the same model to one computer but can only print from one of them. I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see onthe P-touch Editor screen. Labels are jammed in the machine or are not ejected correctly after printing. My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x forWindows) My machine has suddenly stopped printing. My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021) My printer will not print from the P-touch Address Book software. Poor print quality when printing on narrow labels. (iPrint&Label) Printing is not possible. (P-touch Editor 5.3 for Mac) Printing is not possible. (USB connection) Small characters or thin lines are printed faintly. Some parts of the label are not printed. (P-touch Editor 5.x for Windows) The information on my label is horizontally compressed and not shaped correctly, why? The label does not feed correctly or the print is skewed to the left or right. The printing date/time is not printed. (P-touch Editor 5.x for Windows) The printing has poor quality, white lines, or streaks. The QL-series printer does not print or a printing error is received. The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows) When I print a long label or many labels continuously, printing suddenly stops. When I print many continuous labels, part of the label data is printed twice. When I try to print a label, it comes out blank. (For macOS 10.15 or earlier) When printing from an application, the application's "Collate" setting does not work correctly. Više
Software (11) I cannot install the printer driver because the installation stops after I connect the printer to my computer. I got an error while installing the printer driver. (Linux) I selected the "Return Address Label", but nothing is displayed on the label. I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility,or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2) Information for Linux users P-touch Editor displays "There is no printer driver installed with this application." (Windows 10) The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed.) The driver downloaded from the website cannot be installed. The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users) Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB. When printing from an application, the application's "Collate" setting does not work correctly. Više
Uninstallation (2) How do I uninstall the printer driver? How to delete the registry information and files related to the printer driver
